TERMS & CONDITIONS

• 100% payment is due upon arrival. Credit card details only can be used as confirmation of booking and the first nights tariff will be debited from the credit card if failure to cancel booking within 48 hours prior to arrival.
• You will need a cancellation reference number to confirm any cancellations. This to avoid any confusion. Without this reference number the cancellation will not be valid.
• Double, Triple & Quad Rooms, if booked only for a Saturday night a cleaning surcharge of AUD$10.00 applies.
• For Christmas Bookings the following applies; Minimum 3 nights bookings and there is no Check In or Check Out available on Christmas Day.
• There is a AUD$10.00 per room per day surcharge for bookings between 20 December 2016 and 10 January 2017.
• Any rooms cancelled over the Christmas, Easter or School Holiday period, within 7 days of check in, will incur the total cost of the booking.
• Any rooms cancelled after check in will not receive a refund of nights not used.
• Please Note: Reception is Closed on Christmas Day.
• PLEASE NOTE WE ARE A PET FREE RESORT.